NeoRest – 100 Trial Nights Policy

NeoRest – 100 Trial Nights Policy

 

You Have 100 Nights To Make A Decision

It takes a minute to fall in love but about 100 nights to form a commitment with our products. In case you don’t feel cozy and fuzzy, we will take it back with absolutely no hassles and give you a 100% refund excluding logistics, packaging, and services charges (if any)

 

100 Nights Guarantee

We believe that a Memory Foam Mattress is a very important part of your life, something you spend a whole lot of quality time on. It is quite unfair that you are expected to pick out your Memory Foam Mattress at a store by just trying it out for a hasty 10 minutes. At NeoRest, we let you try our Memory Foam Mattress for 100 Nights at the comfort of your home, before you decide if you want it, so come jump, play, and roll around on NeoRest and take 100 nights to make a decision.

We believe that a Memory Foam Mattress is a very important part of your life, something you spend a whole lot of quality time on. It is quite unfair that you are expected to pick out your Memory Foam Mattress at a store by just trying it out for a hasty 10 minutes. At NeoRest, we let you try our Memory Foam Mattress for 100 Nights at the comfort of your home, before you decide if you want it, so come jump, play, and roll around on NeoRest and take 100 nights to make a decision.

 

Exceptions To Return/Refund Under 100 Trial Nights Offer

NeoRest 100 Trial Nights offer is crafted with the objective of giving customers the opportunity to try out our products for 100 nights at the comfort of their homes. In an unlikely situation, we will take it back and give you a 100% refund excluding logistics, packaging and services charges (if any)

To ensure that the offer is not being misused, we have identified some exceptions to the 100 Nights Trial Offer which are as below.
1. Return/Refund request will not be accepted in case of improper usage or physical damage to the product. You are expected to return the NeoRest product/s in good condition.
2. Return/Refund request will not be accepted if any severe liquid spillage, stains, dirt, or damage is found on the product during the inspection process.
3. Return/Refund requests will not be accepted if the product is used on an improper surface without proper support.
4. Return/Refund requests will not be accepted if the product is found to be exposed to cold/hot temperatures for a period of time that causes the materials to tear or permanently deform.
5. Return/Refund request will not be accepted if the customer choose a return due to incorrect size ordered. It is always recommended to cross check the size before placing the order.

 

Terms & Conditions For 100 Trial Nights Offer

1. 100 Trial Nights is applicable only on NeoRest Memory Foam Mattress.
2. 100 Nights Trial is applicable for the first 100 nights from the date of delivery.
3. 100 Nights Trial is applicable only on standard size products. Non-standard size (Custom Size) products do not fall under 100 Trial Nights Offer.
4. You may decide to return the products any time before the end of 100 nights for a refund (Terms and Conditions apply). In case any freebies are provided with the order, the refund will be after deducting the freebie cost.
5. Return and Refund on 100 Nights Trial offer will not be applicable during special/festival offers or discounts period.
6. Our 100 Nights Trial offer applies only to the original purchaser(s) of genuine NeoRest products purchased from www.neorestmattress.com or any other website authorized by NeoRest only.
7. This policy is limited to one return per household per year.
8. Please retain a copy of your purchase invoice as proof of purchase. You’ll need to submit this to make a refund claim, without it, NeoStik Tapes Pvt. Ltd. / NeoRest reserves the right to reject any claim under 100 Nights Trial Offer.
9. Returns will be accepted only if the product fulfills the Return Criteria (Refer to Return Criteria under Return Policy).
10. We require you to submit photographs of the defect/condition of the returning product/s while opting for a return. Failure to send appropriate photographs may result in the return request being canceled.
11. The return requests must be exercised directly with NeoStik Tapes Pvt. Ltd. / NeoRest no later than the 101st day from the date of delivery of the Memory Foam Mattress you want a refund on.
12. Returns will be inspected and picked up within 7 days of raising a return request.
13. All approved refunds will be processed within 20 working days once the products have been picked up for return.
14. NeoStik Tapes Pvt. Ltd. / NeoRest reserves the right to refuse the 100 Nights Trial Offer to anyone associated with a Memory Foam Mattress manufacturer/brand.
15. The final decision on refund under 100 Nights Trial offer will be made by NeoStik Tapes Pvt. Ltd. / NeoRest. The company reserves the complete right to refuse any request claim if it doesn’t fulfill the Terms and Conditions of the 100 Nights Trial Offer.
16. Disputes, if any, are subject to Bangalore jurisdiction only.

NeoRest – 100 Trial Nights Policy

 

You Have 100 Nights To Make A Decision

It takes a minute to fall in love but about a 100 nights to form a commitment with our products. In case you don’t feel cozy and fuzzy, we will take it back with absolutely no hassles and give you a 100% refund excluding logistics, packaging and services charges (if any)

100 Nights Guarantee

We believe that a Memory Foam Mattress is a very important part of your life, something you spend a whole lot of quality time on. It is quite unfair that you are expected to pick out your Memory Foam Mattress at a store by just trying it out for a hasty 10 minutes. At NeoRest, we let you try our Memory Foam Mattress for 100 Nights at the comfort of your home, before you decide if you want it, so come jump, play and roll around on NeoRest and take 100 nights to make a decision.

If you ultimately decide your NeoRest product is not right for you, within the first 100 nights from the date of delivery, we will do our best to ensure that the return process is as hassle- free as possible. We ask that you sleep on your new NeoRest Memory Foam Mattress for at least 30 days before you make a final decision to return. Some people do need a “break in” period to get used to a new product.

 

Exceptions To Return/Refund Under 100 Trial Nights Offer

NeoRest 100 Trial Nights offer is crafted with the objective of giving customers the opportunity to try out our products for 100 nights at the comfort of their homes. In an unlikely situation, we will take it back and give you a 100% refund excluding logistics, packaging and services charges (if any)

To ensure that the offer is not being misused, we have identified some exceptions to the 100 Nights Trial Offer which are as below.
1. Return/Refund request will not be accepted in case of improper usage or physical damage to the product. You are expected to return the NeoRest product/s in good condition.
2. Return/Refund request will not be accepted if any severe liquid spillage, stains, dirt or damage is found on the product during the inspection process.
3. Return/Refund requests will not be accepted if the product is used on an improper surface without proper support.
4. Return/Refund requests will not be accepted if the product is found to be exposed to cold / hot temperatures for a period of time that causes the materials to tear or permanently deform.
5. Return/Refund request will not be accepted if the customer choose a
return due to incorrect size ordered. It is always recommended to cross check the size before placing the order.

Terms & Conditions For 100 Trial Nights Offer

1. 100 Trial Nights is applicable only on NeoRest Memory Foam Mattress.
2. 100 Nights Trial is applicable for the first 100 nights from the date of delivery.
3. 100 Nights Trial is applicable only on standard size products. Non standard size (Custom Size) products do not fall under 100 Trial Nights Offer.
4. You may decide to return the products any time before the end of 100 nights for a refund (Terms and Conditions apply). In case any freebies are provided with order, the refund will be after deducting the freebie cost.
5. Return and Refund on 100 Nights Trial offer will not be applicable during special/festival offers or discounts period.
6. Our 100 Nights Trial offer applies only to the original purchaser(s) of genuine NeoRest products purchased from www.neorestmattress.com or any other website authorized by NeoRest only.
7. This policy is limited to one return per household per year.
8. Please retain a copy of your purchase invoice as proof of purchase. You’ll need to submit this to make a refund claim, without it, NeoStik Tapes Pvt Ltd / NeoRest reserves the right to reject any claim under 100 Nights Trial Offer.
10. Returns will be accepted only if the product fulfills the Return Criteria (Refer to Return Criteria under Return Policy).
11. We require you to submit photographs of the defect/condition of the returning product/s while opting for a return. Failure to send appropriate photographs may result in the return request being cancelled.
12. The return requests must be exercised directly with NeoStik Tapes Pvt Ltd / NeoRest no later than the 101st day from the date of delivery of the Memory Foam Mattress you want a refund on.
13. Returns will be inspected and picked up within 7 days of raising a return request.
14. All approved refunds will be processed within 20 working days once the products have been picked up for return.
15. NeoStik Tapes Pvt Ltd / NeoRest reserves the right to refuse the 100 Nights Trial Offer to anyone associated with a Memory Foam Mattress manufacturer/brand.
16. The final decision on refund under 100 Nights Trial offer will be made by NeoStik Tapes Pvt Ltd / NeoRest. The company reserves the complete right to refuse any request claim if it doesn’t fulfil the Terms and Conditions of the 100 Nights Trial Offer.
17. Disputes, if any, are subject to Bangalore jurisdiction only.

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